Wildcat Webworks Privacy Policy
We ask you to read this agreement thoroughly as it covers essential information concerning your legal rights and remedies.
Last Revision: 08/27/2023
1. INTRODUCTION
Wildcat Webworks entity, as specified in Wildcat Webworks’ Terms of Service, (“Wildcat Webworks”) furnishes you with web hosting, domain name registration, and interconnected products and services.
Wildcat Webworks aims to ensure the utmost data confidentiality when delivering its range of premium products and services to Wildcat Webworks customers and subscribers (“Subscribers”) (collectively, referred to as “You” or “Users”).
At Wildcat Webworks, the privacy and safeguarding of our Users hold paramount significance. Wildcat Webworks is dedicated to safeguarding the information you entrust to us.
Whenever this Policy mentions “Wildcat Webworks,” “we,” “us,” or “our,” it pertains to Wildcat Webworks, which assumes the responsibility for safeguarding your personal information in accordance with this Privacy Policy (“Data Controller”).
This Privacy Policy (“Policy”) elaborates on how Wildcat Webworks processes data that can be employed to directly or indirectly identify an individual (“Personal Data”) gathered through our Site, services (“Service”), forums, and mobile applications (“Platform”).
2. GENERAL POLICIES & CONFIDENTIALITY
Wildcat Webworks will handle all Personal Data in compliance with the overarching principles of general data processing:
- Legally, equitably, and transparently with regard to the data subject (lawfulness, equity, and transparency).
- Acquiring and processing Personal Data solely for predetermined, explicit, and legitimate intentions, without further processing incompatible with those intentions (limitation of purpose).
- Ensuring that Personal Data is sufficient, pertinent, and confined to what is essential for the purposes they are processed (data minimization).
- Verifying the accuracy of Personal Data and, if necessary, maintaining their current status (accuracy).
- Maintaining Personal Data in a format that allows the identification of data subjects for a duration no longer than required for the purposes of processing the personal data (limitation of storage).
- Processing Personal Data with measures that guarantee suitable security, encompassing defense against unauthorized or illegal processing, and protection from accidental loss, destruction, or damage, using suitable technical or organizational means (integrity and confidentiality).
Every piece of information stored on Wildcat Webworks’ Platform is regarded as strictly confidential. All data are securely stored and accessed solely by qualified and authorized personnel.
3. COLLECTED INFORMATION
3.1. Information Supplied by You.
Details Provided by You for Hostinger Platform Usage
We request and gather the subsequent personal data concerning you as you engage with the Wildcat Webworks Platform. This information is vital to ensure effective execution of the established contractual understanding between you and us, as well as to ensure adherence to our legal responsibilities. Failure to provide this data or deciding to delete or object to the handling of such data may lead to the deactivation of your Wildcat Webworks Account.
- Account Sign-up Data. Upon registering with Wildcat Webworks, we necessitate minimum details – your email address and password. In specific instances, we might require additional information, such as your first and last name, identity verification, and contact particulars. These are required when applying for domain name registration and are presented as WHOIS information.
- Login Particulars. We collect Google’s Login scope and Email scope, as described at https://developers.google.com/identity/protocols/oauth2/scopes?hl=en, and email from Facebook.
- Verification of Identity. For compliance with the Internet Corporation for Assigned Names and Numbers (“ICANN”) regulations before new domain name registration, Wildcat Webworks might gather identity verification data (like images of your passport, national ID card, valid driving license, or other pertinent documents as necessitated by applicable laws).
- Payment Data. To utilize the features of Wildcat Webworks Platform (like web hosting, domain name registration), specific financial data might be needed to expedite payment processing. We utilize third-party (payment processor) services; hence, we do not collect or retain credit card information (only payment status and last 4 credit card digits are received).
- Communications, Chats, Messaging. Communication interactions with Wildcat Webworks (via general inquiry windows) result in the collection of your communication information and any data you opt to provide. To respond to your queries, we may access information found in your Wildcat Webworks Account, purchase history, etc.
- Applicants for Job Positions. We also gather information submitted by you through applications for open career positions at https://www.wildcatwebworks.com/career, via email, or otherwise. Refer to Section 5 for further details.
- Visitors and Users of User Websites or Services. We may also collect data concerning visitors and users of our User’s websites or services (“Users-of-Users”), exclusively for and on behalf of our Users.
You may also choose to provide us information when you complete a form, initiate a search, update your Wildcat Webworks Account information, respond to surveys, participate in community forums, engage in promotions, or use other features of the Wildcat Webworks Platform. We advise caution in sharing information you do not wish to be public on the Wildcat Webworks Platform. If you upload content to your account or post it on your Website as part of any Service usage, you do so at your own risk.
Wildcat Webworks processes information supplied by you based on:
- Your explicit consent, given when voluntarily providing your Personal Data through sign-up forms, emails, requests, inquiry windows, etc.; and
- Execution and fulfillment of contractual obligations between Wildcat Webworks and the User;
- Pursuit of legitimate interests of Wildcat Webworks as the Data Controller and overseer of the Wildcat Webworks platform;
- Adherence to legal obligations to which Wildcat Webworks is subjected, including ICANN regulations: https://www.icann.org/resources/pages/approved-with-specs-2013-09-17-en#whois.
Disclaimer
Please exercise caution and adhere to the following minimum requirements for safeguarding your personal information:
- Refrain from including your name, address, phone number, email, personal identification number, birth date, bank account number, card number, or other sensitive data in the subject of requests or file names;
- Avoid including personal codes, payment card numbers, financial details, health information, family member details, or other specific sensitive data in request texts, emails, or similar communications with us; and
- Ensure that any remaining personal data is shared only to the extent essential for the intent of the letter, request, or inquiry.
Right to Delete Your Data
You have the option to access, edit, update, or delete your contact details within your Wildcat Webworks platform Account at any time.
Please note that you can only delete your email during deactivation of your Wildcat Webworks Account. To deactivate your Account, send your request to accounts@wildcatwebworks.com, and you will receive further guidance.
3.2. Information Collected During Platform Usage
As you engage with the Wildcat Webworks Platform or communicate with us directly through any channel, we may collect information, including personal data, concerning the services you employ and your usage patterns.
This information is vital for the proper fulfillment of the contract between you and us, to ensure compliance with legal obligations, and to align with our legitimate interest in enhancing the Wildcat Webworks Platform’s functionalities.
Automated Data Collection
- Log Data and Device Information. When you access and use the Wildcat Webworks Platform, even without creating an account or logging in, we automatically gather log data and device information. This encompasses data like IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
- Tracking Technologies and Cookies. Technologies like cookies, beacons, tags, scripts, and similar technologies (such as CI codes, ISC, and ITC) are employed. Device operating system, phone model, device ID, and customer number are also automatically collected. For more details on these technologies, refer to our Cookies Policy.
- Usage Information. “Google Analytics” is used to gather details about your interactions with the Wildcat Webworks Platform, including pages visited, content viewed, searches conducted, bookings made, and other activities. Google, Inc. places a persistent cookie on your browser for identification upon subsequent visits. Refer to Google for more information.
- Geo-location Data. To offer an enhanced user experience and fulfill legal requirements (like taxes, pricing), we collect approximate location information based on your IP address. This data is gathered only when accessing the Wildcat Webworks platform through your device.
Wildcat Webworks processes this information based on:
- Your explicit consent;
- Execution and fulfillment of contractual obligations between Wildcat Webworks and the User;
- Pursuit of legitimate interests of Wildcat Webworks as the Data Controller and overseer of the Wildcat Webworks platform.
4. HOW YOUR DATA IS USED
We employ, store, combine, and process data, including personal data, about you to supply, comprehend, enhance, and evolve the Wildcat Webworks Platform, establish and sustain a dependable and safer environment, and fulfill our legal responsibilities.
- For Identification. Personal identification details are gathered and processed to establish user identity, as well as to facilitate service usage and domain name registration. Moreover, this data might be utilized to furnish users with support, apprise them about forthcoming updates or enhancements, offer insights into alterations to any Terms of Use (including changes to this Policy), and convey other crucial information.
- For Trustworthy Environment Creation and Maintenance. We authenticate or verify the information or identifications you provide (like ID numbers, email addresses, or phone numbers). Additionally, gathered information aids in identifying and preventing fraud, spam, misuse, security incidents, and other illicit and harmful activities.
- For Aggregated Statistical Data and Market Research. To conduct business operations and enhance our services, we employ aggregated and/or deduced non-personal data that allows us to assess customer needs, sales, and other activity trends.
- For Sustained Connectivity. Information about data usage, devices, and operating systems is employed for diagnosing server issues, administering the Platform, deciding when to retire SDKs/OS versions, identifying significant user traits to optimize applications and services, and enhancing browsing and purchasing experiences.
- For Customized Marketing. To provide users with tailored offers, we perform data analysis based on the data you provide, your interactions with the Wildcat Webworks Platform, and its users.
- For Service and Billing Messages. Important information about our services or their use might be conveyed to you by Wildcat Webworks. For instance, notices about temporary service suspension, support ticket responses, payment reminders, or significant service changes. Such communications are crucial; thus, opting out is not feasible unless you cease to be a Wildcat Webworks User (by deactivating your Account).
- For Domain Registration. In specific jurisdictions or as per ICANN or registry regulations, domain name registration information must be accessible through a “WHOIS” search. The WHOIS database discloses domain name registration particulars, name server information, and creation/expiration dates. The information you provide is stored and made publicly accessible via WHOIS searches. Occasionally, solicitations may arise from WHOIS database searches by third parties, unrelated to Wildcat Webworks. Such communications are not from Wildcat Webworks, and we follow ICANN guidelines exclusively.
- For Contact Purposes. We may contact you to inform about your Account, address Account issues, resolve disputes, collect fees, conduct surveys, share company updates, or uphold our agreements. Communication may occur via email, telephone, text messages, or the portal.
- For Feedback Gathering. Email communication might involve invitations to review services/products you received from us, aiding in enhancing our offerings. External companies could assist in feedback collection, involving sharing your name, email, and reference number.
- For Service Provision, Operation, and Enhancement.
- For Bolstering Data Security and Curbing Fraud.
- For Adherence to Applicable Laws and Regulations.
5. EMPLOYMENT APPLICATIONS
Wildcat Webworks extends a warm welcome to all eligible candidates interested in applying for any of the available roles featured at https://www.wildcatwebworks.com/career. You can submit your contact details and CV (“Applicant Information”) through the appropriate Position Application Form on our Website or via other provided channels.
We recognize the significance of privacy and confidentiality to our candidates and are dedicated to maintaining the confidentiality of Applicant Information, using it exclusively for Wildcat Webworks’ internal and affiliated group companies’ recruitment objectives. This encompasses applicant identification, application assessment, hiring determinations, and communication with applicants through phone or written means.
Wildcat Webworks may retain the Applicant Information received for up to one year following the fulfillment or closure of the applied-for position. This facilitates reconsideration of applicants for alternative roles and opportunities within Wildcat Webworks, allows us to refer to their Applicant Information for future submissions, and serves additional employment and business objectives linked to their roles at Wildcat Webworks if they are hired.
Should you have previously shared your Applicant Information with Wildcat Webworks and now desire to access, amend, or remove it from our systems, kindly reach out to us at gdpr@wildcatwebworks.com.
6. INFORMATION RELATING TO VISITORS AND USERS OF OUR CLIENT’S WEBSITES OR SERVICES
We might gather, retain, and handle specific details related to guests and users of the services or websites belonging to our User base. This action is solely carried out on behalf of our Users and according to their guidance. Each of our Users can accumulate and oversee data, including personal information, via their website. This data and personal info are subsequently stored within the Wildcat Webworks system. In accordance with the GDPR’s interpretation, Wildcat Webworks could, in specific restricted instances, function as a “data processor” for such data linked to visitors and users of the User’s services or websites, as stipulated in the Terms of Service. The Users who manage and operate these User websites will be recognized as the “data controllers” for such data, and they bear complete responsibility for adhering to the legal statutes and regulations that are applicable to the gathering and management of this data, encompassing privacy and data protection laws in relevant jurisdictions.
The User is solely and completely accountable for the safeguarding, soundness, and authorized usage of the data associated with visitors and users of their services or websites. Furthermore, they are responsible for acquiring consents, authorizations, and offering any requisite notices for the lawful collection and usage of such information.
It should be noted that Wildcat Webworks does not hold a direct affiliation with the individual guests or users of our User’s services or websites whose personal data is processed. If you happen to be a customer of any of our Users and seek to make inquiries regarding your personal data, we suggest getting in touch with the respective User(s) directly.
For more comprehensive insights into the data processing framework between Wildcat Webworks and our Users, we encourage you to consult our Terms of Service.
7. DIRECT MARKETING AND SERVICE EXPIRATION/RENEWAL NOTICES
Upon establishing an Account within our Platform, contingent upon your available preferences, you retain the autonomy to grant consent and/or choose to opt-out from receiving an array of offers and/or notifications directly to your email, phone (including SMS and/or Whatsapp messages), or within your Account. The contact information you provide, alongside your specified preferences, is employed for direct marketing purposes (which entails sending diverse offers or newsletters) and/or dispatching notices related to Service expiration or renewal reminders.
This communication, guided by your preferences, has the potential to be personalized, factoring in any additional information you have furnished to us (such as location, social media profile data, purchase history, etc.) or information we have sourced from alternate channels as delineated below.
Please be apprised that if you elect to receive service expiration notices or renewal reminders via SMS/WhatsApp, it remains within our prerogative—though not an obligation—to furnish such notifications/reminders for each Service.
Right to Express Dissent / Revoke Consent
Should a User seek to modify their communication preferences (by either revoking consent or expressing dissent), they are unencumbered to exercise this option at their discretion, and this can be done by: (1) adhering to the unsubscribe instructions within the received email (typically by clicking on a designated link at the bottom of the email) or text message; (2) visiting their personal account settings to make the necessary adjustments (communication preferences).
Furthermore, you retain the option to decline to receive information from us at any point by sending an email to accounts@wildcatwebworks.com.
8. OTHER USES OF PERSONAL DATA
- Platform Enhancement. Data, encompassing public feedback, is harnessed for research and development to advance our platform, with the aim of furnishing you and others a superior, more user-friendly, and personalized encounter, propelling the expansion of our membership base.
- Client Assistance. Data is employed to assist and rectify issues. The data, which might encompass your correspondences, is utilized to probe, address, and resolve grievances and challenges (such as bugs).
- Aggregate Insights. Data is utilized to generate comprehensive insights. Your data is leveraged to create and distribute aggregated insights that preserve your anonymity.
- Security and Inquiries. Data is harnessed for security, fraud prevention, and inquiries. Your data (inclusive of your communications) is tapped into when we deem it imperative for security purposes, or to scrutinize possible fraud, violations of our User Terms or this Policy, and/or any endeavors to compromise the well-being of our Users.
9. SOURCES OF PERSONAL DATA
We collect and obtain your Personal data from various origins, encompassing:
- Your own input (including data from your device);
- Social media operators (like Facebook, Google, etc.);
- Providers of third-party services, suppliers, and our collaborators;
- Other legitimate origins.
10. RETENTION AND DELETION
We typically retain your personal data for the duration necessary to deliver our services and fulfill our legal obligations. When your personal information is no longer needed, we ensure its secure deletion.
Should you wish to discontinue the use of your personal information, you can request the erasure of your personal data and the closure of your Wildcat Webworks Account.
Following the deactivation of your Account, we will maintain the subsequent data to comply with pertinent legal requisites (such as tax, accounting, legal reporting, AML, and others), as mandated by such legal stipulations:
- Profiles with de-identified data (where your email will be changed to user@deleted.com, and personal details like name, surname, and contact information will be deleted), encompassing information like purchased services, login details, and payment information, among others.
Please take note that we may also uphold certain portions of your personal information in the following scenarios (post closure of your Wildcat Webworks Account):
- For the duration essential to uphold our legitimate business interests, including fraud detection and prevention, and to enhance security. If Wildcat Webworks suspends your Account for safety reasons, we may maintain specific information from that Account to prevent the user from opening a new one in the future.
- To the extent necessary for legal compliance. Certain data may be retained to fulfill tax, legal reporting, and auditing obligations.
- Publicly viewable content, like forum posts, may remain accessible on the Wildcat Webworks Platform even after your Account is deactivated. However, attribution to you will be removed. Moreover, some copies of your information (such as log records) could remain in our database, but will not be linked to personal identifiers.
- For dispute resolution.
- To enforce our agreements and/or pursue or safeguard our legitimate interests.
- As part of protecting the Wildcat Webworks Platform from inadvertent or malicious loss and destruction, residual copies of your personal information may remain in our backup systems for a limited timeframe.
- Domain name registration data: Currently, domain registration necessitates the provision of personal information about the domain owner. This information is viewable in the WHOIS directory and is publicly accessible. For further details, please refer to https://www.icann.org/registrants.
11. DATA TRANSFERS AND 3RD PARTY TRANSFERS
During the collection and processing of your Personal Data, we may undertake data transfers to diverse third parties.
11.1. With Your Approval
We will disclose your Personal Data to external entities, organizations, or individuals beyond our corporate group with your explicit consent.
11.2. Where We Process Your Personal Data
User Personal Information might be stored, processed, and managed by Wildcat Webworks and our approved affiliates and service providers in the United States and potentially in other jurisdictions as required for the effective provision of our Services and/or compliance with legal mandates (as elucidated below).
Job Applicants’ Information shall be maintained, processed, and stored in the United States within the applicable position’s location(s), and potentially within secure cloud storage furnished by Third-Party Services.
Wildcat Webworks was established in the United States that ensures an appropriate level of protection for the Personal Information of residents from the United States.
Affiliates and service providers of Wildcat Webworks (including third-party data centers, servers, website design, administrative services, online traffic and website analysis, statistics, direct marketing services, mailers, messengers, etc.) that store or handle your personal data and the personal data of your users on behalf of Wildcat Webworks are bound by contractual obligations to keep the data safeguarded and secure, adhering to industry standards and irrespective of any lower legal requirements within their jurisdiction (as explained below).
Domain name registration data and identification data are disclosed to third parties in adherence to ICANN regulations. For further insights, please refer to https://www.icann.org/resources/pages/approved-with-specs-2013-09-17-en#whois.
We might share non-identifiable information openly and with our partners, such as publishers and advertisers. This could involve the public sharing of information to illustrate trends in the general utilization of our platform.
In the event of a merger, reorganization, acquisition, or sale, we will continue to uphold the confidentiality of any Personal Data and provide all affected Users with appropriate notifications.
Certain servers, including those outside the EU or European Economic Area (EEA), such as the US, Amsterdam, and Singapore, may result in the transfer of your personal data, as well as the personal data of your users, to processors, sub-processors, or other data recipients established in these third countries. We assure such data transfers only occur when there is an adequate basis for compliance with GDPR and other applicable legal statutes.
Standard contractual clauses for data transfers outside the United States: Data transfers to processors, sub-processors, or other data recipients established in third countries may occur.
Additional justifications for data transfers outside the United States: Data recipients situated in third countries may receive your personal data and that of your users based on alternative legal grounds.
Data transfer, disclosure to competent authorities: In specific instances, Wildcat Webworks may disclose personal data upon legitimate requests from public or other competent authorities, including circumstances where compliance with national security or law enforcement prerequisites is mandatory, all within the confines of local data protection laws.
11.3. Targeting, Advertising
We also deploy Facebook, Google, and other advertising and marketing tools. We encourage you to review the privacy policies of these service providers. For targeted advertising and your opt-out rights, refer to the relevant websites of these service providers – https://lt-lt.facebook.com/policies/ads#; https://policies.google.com/technologies/ads.
11.5. Social Media Features
Our Services encompass specific Social Media features, widgets, and single sign-on mechanisms, like “Facebook Connect” or “Google Sign-in,” the “Facebook Like” button, or “Share this” button (“Social Media Features”). These Social Media Features could gather data such as your IP address or the page you are visiting on our Website and might set cookies for proper functioning. These are either managed by third parties or hosted directly on our Services. Interactions with these third-party Social Media Features adhere to their respective policies.
11.6. Legal Mandate for Personal Data Usage or Disclosure
We will divulge your Personal Data to state and public authorities without prior consent solely when legally compelled to do so, including safeguarding our rights, as well as instances where good faith belief leads us to conclude that access, use, preservation, or disclosure of the information is reasonably necessary for adherence to applicable laws, regulations, legal processes, or enforceable governmental requests. This is also applicable for upholding relevant Terms of Service, investigating potential violations, detecting, preventing, or addressing fraud, security, or technical matters.
11.7. Other
We may share your personal data under circumstances other than those described above, contingent upon your explicit agreement, or if legal obligations mandate such sharing.
12. SECURITY
Wildcat Webworks has integrated security protocols intended to safeguard the Personal Information you provide us, employing physical, electronic, and procedural safeguards. As part of our commitment, we provide HTTPS secure access to most sections of our Services. Our systems are routinely monitored for potential vulnerabilities and attacks, and we continuously explore novel methods and Third-Party Services to further fortify our Services’ security and protect the privacy of our Visitors and Users.
Despite the precautions and diligence exercised by Wildcat Webworks, we cannot guarantee absolute protection and security for your Personal Information or any User Content you upload, release, or exchange with Wildcat Webworks or any other party.
We strongly advise you to establish robust passwords for your User Account and refrain from sharing sensitive information that could potentially lead to substantial or irreparable harm, whether with us or anyone else.
Should you have inquiries regarding the security of our Services, please feel free to reach out to us at account@wildcatwebworks.com.
13. YOUR RIGHTS
You possess several entitlements concerning the safeguarding of your Personal Data, subject to the provisions, confines, and prerequisites outlined in the GDPR and relevant regulations. These rights include:
- The entitlement to access the data we handle concerning you.
- The entitlement to rectify inaccurate or erroneous information about you.
- The entitlement to transfer, when technically feasible, all or part of the collected data about you to yourself or another data controller (the right to data portability).
- The entitlement to request the deletion of any data linked to you. Users can request the prompt erasure of data for valid reasons, such as when the data is no longer needed for its original purposes or when the data has been unlawfully processed.
- The entitlement to restrict the processing of data. Users can, for legitimate reasons, request a limitation on data processing by the controller.
- The entitlement to object to the processing of Personal Data conducted on the basis of legitimate interests, as well as cases involving the use of your personal data for direct marketing purposes, as specified earlier in this Policy.
Certain rights mentioned above are easily exercised; for instance, you can access, modify, or update your details at any time, opt out of receiving communications from us and our partners by adjusting your personal account settings, or by contacting us at account@wildcatwebworks.com via email.
Should you raise an objection to the processing of Personal Data based on legitimate interests, we will thoughtfully assess such a request, which might lead to the closure or deactivation of your Account.
Users retain the right to file a complaint with their national Data Protection Authority in the country of their residence if they believe their rights have been violated. Nonetheless, we recommend first attempting to resolve any potential disputes amicably by reaching out to us.
14. ACCEPTANCE OF THIS POLICY
We take it as granted that all Wildcat Webworks Platform users have thoroughly perused this document and consented to its details. Should anyone disagree with this Policy, they ought to abstain from utilizing our website and mobile applications. We hold the prerogative to modify our Policy at any juncture and will provide notification as described in Section 17. The persistent use of Wildcat Webworks’ website and mobile applications signifies concurrence with the amended Policy.
This Policy stands as an integral component of Wildcat Webworks’ Terms and Conditions.
Prior to employing information for purposes other than those delineated in this Policy, we will seek your approval.
15. CONTACTS
For all your requests or comments concerned with this Privacy Policy, please contact: account@wildcatwebworks.com.
16. APPLICATION OF THIS POLICY
Our Policy applies to all of the services offered by us and our affiliates but excludes services that have separate privacy policies that do not incorporate this Policy.
Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services, or other sites linked from our services.
17. AMENDMENTS
Our Policy is subject to occasional modifications. We will publish any alterations to the Policy on our website and, if the modifications hold substantial significance, we might contemplate furnishing a more distinct notification (which could include, for specific services, sending email notifications about Policy changes).
18 ADDITIONAL INFO
Should you possess additional inquiries concerning the data that Wildcat Webworks gathers or its utilization, please don’t hesitate to reach out to our Data Protection Officer using the contact information provided above.